FAQ: Pop Planner 2018 - Plan, Organise, Prioritise
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

I would prefer a small Planner

The planner has been designed for a specific demographic that plans and writes all details of their crazy busy lives in order to stay on top and we do not believe it would translate as well to a smaller size.

With this being said, once the volume of sales increases we can look at options. When manufacturing something there are always minimums and as a start up business we would not have the numbers yet.

The same answer would be for colours. One day we would love to offer some cover colour options.

Last updated: July 12, 2017 15:55

What do I do if I want more than 10 planners?

Please send us a message and we can work out a cost for you and create a reward just for you.

Last updated: July 12, 2017 19:28

Do you ship Internationally?

We can but it is very expensive from Australia and last year we ended up losing on all those transactions.

We are very happy to get a price for you and you can then decide if you would like to continue. Just let us know your City, Postal Code and Country in a private message.

Here are a few prices based on one planner USA and UK $35.00 AUD NZ $25.00 AUD CHINA $30.00 AUD

We can charge the additional postage through backerkit

J + L

Last updated: August 14, 2017 21:00

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: November 2017

At this stage everything is tracking for November shipping

Last Updated At: 08/14/17
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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